Secure Online Ordering
We are committed to providing you with a safe and secure shopping experience. We take the protection of your personal and financial details seriously:
Secure Socket Layering (SSL)
The SSL technology on our secure server encrypts your personal information, including credit or debit card number, name and address before transmitting it over the Internet. To make sure you are accessing our secure server before you submit personal financial information, look at the URL in the address bar of your browser. The first characters of the address should have changed from “http” to “https” and the padlock icon should appear.
Upon receipt, this information will not be stored permanently on any database and will be deleted immediately after processing.
We take certain measures to detect and prevent fraud. As part of these measures, we may call you to verify your order details and identity.
If for any reason you cannot access the secure server or if you’re not quite comfortable shopping online at our website, please feel free to place your order with us by telephone at: 1 (403) 762-2456 / 9 A.M.-6 P.M. / Mountain Daylight Time / 7 days a week.
Terms & Conditions
These are our Terms and conditions and you should read them carefully as they apply to your use of this website and any order you may make. We will request you to accept these Terms and Conditions during the registration and order process.
You will be bound by the details of the Terms and Conditions and the website information which was in place at the time of use of the website or when you placed your order. Your access to and use of the Banff Indian Trading Post website is subject exclusively to these Terms & Conditions. You are not allowed to use this website for any purpose that is unlawful or prohibited by these Terms & Conditions.
By using this website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms & Conditions you must immediately stop using this website.
Banff Indian Trading Post reserves the right to change these Terms & Conditions at any time, and your continued use of the website following any changes shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine if the Terms and Conditions have been changed. If you do not agree to the changes you should not continue to use the website.
We will not be held liable for any loss of goodwill, any economic losses or any special or indirect losses suffered or incurred by that party arising out of or in connection with the Terms and Conditions.
You agree to indemnify and hold Banff Indian Trading Post and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Banff Indian Trading Post arising out of any breach by you of these Terms & Conditions or other liabilities arising out of your use of this website.
If any of these Terms & Conditions should be determined to be invalid, illegal or unenforceable to any extent for any reason by any court of competent jurisdiction then such Term or Condition shall be severed from the remaining terms and the remaining Terms & Conditions shall survive and remain in full force and effect and continue to be binding and enforceable to the fullest extent permitted by law.
If you do not comply with these conditions of sale and we take no action in respect of that non-compliance, our right to take action in the same or a similar situation in the future will not be affected.
Using this website:
The website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by law, Banff Indian Trading Post will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the website.
Banff Indian Trading Post makes no warranty that the functionality of the website will be uninterrupted. We reserve the right, from time to time, to restrict access to the website to allow essential maintenance or upload new services and/or improvements although we ensure that any interruptions are kept to a minimum.
We make no warranty that this website will be error free or that defects will be corrected. The user acknowledges that information, products and services published on this web site may include inaccuracies and typological errors.
We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on the website. To the extent permitted by applicable law, Banff Indian Trading Post disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
We make no warranty that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. We shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.
Banff Indian Trading Post reserves the right to change or remove (temporarily or permanently) the website or any part of it, including services or policies, without notice and at our discretion and you confirm that Banff Indian Trading Post shall not be liable to you for any such change or removal.
You must not use the website in any way which will cause or is likely to cause the website to be impaired, damaged or interrupted in any way.
Banff Indian Trading Post reserves the right to refuse access to the website.
Links to third party websites:
Banff Indian Trading Post’s website may include links to third party websites that are controlled and maintained by others. We do not monitor these other websites and we have no control over their content, privacy policies or services. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites and that we do not accept any liability from your use of these other websites.
All copyright, trademarks and all other intellectual property rights in the website and its content (including without limitation the website design, text, graphics and all software and source codes connected with the website) are owned by or licensed to Banff Indian Trading Post or otherwise used by Banff Indian Trading Post as permitted by law.
In accessing the website you agree that you will access the content solely for your personal, non-commercial use. You may not link or frame the website or any part of it without our express permission. None of the content may be downloaded, copied, reproduced, published, transmitted, stored, sold or distributed without the prior written consent of Banff Indian Trading Post. This excludes the downloading, copying and/or printing of pages of the website for personal, non-commercial use only.
Our products are sold subject to their product description and any supporting information such as size, color and estimated delivery dates. We reserve the right to refuse orders where the product information, price or product promotion has been incorrectly published.
We take all reasonable care to portray our products accurately but pictures are for reference only. Please be aware that the reproduction of colors is dependent on the settings and calibration of your computer monitor or device’s screen and they will vary from device to device and from screen to screen. We therefore cannot guarantee that the colors shown will accurately represent the color of the goods you receive.
If you purchase the same goods at different times or in more than one order, we cannot guarantee that the goods we supply will come from the same batch and be an exact color match with each other.
All measurements quoted on this site must be taken to be approximate. If dimensions are important to you, especially in regard to larger items that you need to fit specific a space, please ensure that you contact us to obtain precise dimensions.
All products are subject to availability. We will inform you by email as soon as possible if goods you have ordered are not available. If for any reason beyond our control we are unable to supply any products then you will be offered a full refund or, if available and acceptable to you, substitute items of equivalent price.
To get the most out of your purchases you should take care to follow any care instructions supplied. The items we sell are for consumers for general domestic use only. They must only be used for their intended purpose.
It may, from time to time, be necessary to change prices either up or down. We reserve the right to alter prices at any time without prior notice. Any price changes will be confirmed to you after you make an order.
The price for the goods (including, where applicable, any delivery charges) is as set out in the order confirmation. However, for international orders, any customs or duties charges are your sole responsibility.
Placing an order:
When you place an order to purchase a product your order represents an offer to us to purchase a product. A contract is only formed when you receive a copy of your email order confirmation. Any products on the same order which we have not confirmed as accepted in your order confirmation do not form part of the contract.
Banff Indian Trading Post reserves the right to cancel orders, at no cost to you.
Changes to orders:
Once you have received confirmation of your order, changes to your order, including the arrangements for delivery or collection can only be made by contacting us via email or phone. Changes made to your order after the original confirmation may change the delivery date of your order. We will give you an indication of a new estimated delivery date once we have confirmed the changes to your order.
Please notify us of obvious defects that are apparent on first inspection of the goods, such as missing parts or damage, within 7 days of delivery and additionally, wherever possible, by describing the defects on the ‘proof of delivery’ document you are asked to sign. For other defects, please notify us as soon as you discover those defects and at the latest within 7 days of delivery.
Where defective goods are exchanged, you must allow us to collect the defective goods from you. Please also note that you may have to wait for replacement goods that are non-stock items or are made-to-order.
When we are satisfied that the goods are faulty you will be offered a replacement or full refund of the original purchase price. Nothing in this section affects your statutory rights as a consumer.
If you are not satisfied with a product you must return it within 30 days of the date it was delivered in its original packaging (if applicable) and with proof of purchase.
Until the goods are returned to us, you are responsible if the goods are lost, damaged or destroyed. If you fail to comply with this we may have a right of action against you for compensation. You will be responsible for the cost of returning the goods to us, and will remain responsible for any and all returned goods until they reach us. A proof of postage receipt must be obtained and kept when returning any part of your order.
If product is being returned for exchange, please provide the details of the exchange when returning the product. Unless product is faulty or in error on our part, we regret that postage, packing and insurance incurred in an exchange are direct costs to you.
Returns and exchanges will be processed as soon as possible after arrival and in any event within no more than 30 days of the day of arrival.
To obtain a refund the same methods apply as a return and the goods must be in the same condition in which you received them. You must make the goods available to us for collection in a resalable condition.
If you do so we will be happy to refund the original price of the item.
If you fail to do so we reserve the right to refuse the refund or deduct a charge which will be no more than 50% of the price of the goods from your refund as we will not be able to sell those goods on at full price.
We will only make a refund using the same method of payment originally used by you to pay for your purchase.
Where the goods were delivered to a third party and you are unable to return them to us, you may not be entitled to a refund.
We regret that postage, packing and insurance incurred in the delivery of the goods to you are direct costs and cannot be refunded.
Credit can be used against your next order, both online and with telephone orders.
Instructions for Returns & Refunds:
-Indicate on the Packing Slip or Invoice that you are returning product for either an Exchange or Refund.
-Include any specific details of the Exchange or Refund.
-Enclose with the returned product in its original packaging (if applicable).
BANFF INDIAN TRADING POST
101 CAVE AVENUE / BOX 987
BANFF, ALBERTA, CANADA T1L 1A9
A proof of postage receipt must be obtained and kept when returning any part of your order.
Banff Indian Trading Post’s total liability for any claim howsoever shall not exceed the price of the goods supplied by Banff Indian Trading Post to the customer.
We shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way, save where such liability is imposed upon us by statute.
We cannot accept any liability for a failure to comply with instructions specifically stated on this website.
We will not be responsible for any delay in complying or failure to comply with our obligations under these conditions of sale if that delay or failure is due to any circumstances outside our reasonable control including without limitation fire, flood, acts of terrorism or where we are let down by a supplier.
These conditions of sale are in addition to, and do not affect, your statutory rights as a consumer. They are the only terms and conditions that are applicable to your order.
You may not transfer your rights under the contract between us to any third party without our prior written consent.